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Innovalog
INNOVALOG / JMWE

Scaling Jira App Development with a Long-Term Development & QA Team

How Innovalog expanded the engineering and QA capacity behind JMWE through a long-term collaboration with TECUNIQUE across JMWE Cloud development, Cloud and Data Center QA, automation, and Tier-3 technical support.

This case study is based on a profile of David Fischer and Innovalog written by Inna Gordin and originally published by apps4agile. It has been adapted here to focus on the Innovalog–TECUNIQUE engineering partnership.

The Product & Founder

David Fischer created Jira Misc Workflow Extensions (JMWE) in 2008 after identifying limitations in Jira workflow automation while working with engineering teams. What began as a free plugin grew into a commercial Atlassian Marketplace product focused on extending and automating Jira workflows.

The Challenge

As demand for JMWE grew, Innovalog needed to expand its development capacity while continuing to support an increasingly established app in the Atlassian Marketplace.

David was not simply looking for additional developers. He expected engineers to understand the product, communicate openly, question technical decisions when appropriate, and focus on solving the underlying customer problem. Quality assurance and advanced customer support were also important parts of the work.

Why TECUNIQUE

David already knew TECUNIQUE from work at a previous company. When Innovalog needed additional development and QA capacity for JMWE, that existing familiarity made TECUNIQUE a natural option.

Building the Working Relationship

The collaboration did not become effective overnight. As described in the original profile, TECUNIQUE initially needed time to adapt to David's working style and expectations.

David expected engineers to communicate openly, challenge his proposed solutions when appropriate, and help ensure the team was solving customer problems in the best possible way. TECUNIQUE's willingness to adapt to those expectations became an important part of building an effective long-term collaboration.

At a Glance

Client

Innovalog

Ecosystem

Atlassian Marketplace

Product / Platform

JMWE — Jira Misc Workflow Extensions

Engagement Model

JMWE Cloud Development, Cloud & Data Center QA, QA Automation & Tier-3 Support

Client Location

France

Business Milestone

Innovalog / JMWE acquired by Appfire — October 2020

The TECUNIQUE Engagement

Development & QA

JMWE Cloud Development

TECUNIQUE engineers supported the ongoing development and evolution of JMWE Cloud as Innovalog expanded the engineering capacity behind the product.

Cloud & Data Center QA

Cloud & Data Center Quality Assurance

TECUNIQUE provided QA support across both JMWE Cloud and JMWE Data Center, covering functional testing, regression testing, release validation, and ongoing product QA.

Selenium & Java

QA Automation

Automation testing formed an important part of the QA engagement, with Selenium and Java used to build and maintain repeatable automated test coverage.

Advanced Product Support

Tier-3 Technical Support

TECUNIQUE also supported Tier-3 customer issues requiring deeper technical understanding of JMWE and its workflows.

Engagement Milestones

Long-Term Product Support

Development, QA and Tier-3 support around JMWE.

Product Growth

JMWE continued growing in popularity during the Innovalog–TECUNIQUE collaboration.

Appfire Acquisition — 2020

Innovalog / JMWE became part of Appfire in October 2020.

Product Continuity

The long-term team retained deeper knowledge of JMWE as the product evolved.

Technology & Tools

Frameworks, platforms, AI tools, and CI pipelines utilized across the Innovalog engagement.

JMWE Cloud Development

  • TypeScript
  • React.js
  • Node.js

Atlassian Platform & Ecosystem

  • Jira Cloud
  • Jira Data Center
  • Atlassian Marketplace
  • Jira Workflow Extensions

QA & Automation

  • Selenium
  • Java
  • Functional Testing
  • Regression Testing
  • Automated Regression Coverage
CLIENT PERSPECTIVE
“Our top-selling and top-rated Jira app, JMWE, owes much of its success to our partnership with TECUNIQUE. Their dedicated engineers in both software development and QA seamlessly integrated into our company, playing a crucial role in our achievements. As a founder and CEO of Innovalog, I highly recommend them to any agile software company looking for a reliable partner, and am thankful for their tech-savvy and comprehensive support.”
DF

David Fischer

Founder & CEO, Innovalog

Dedicated Software Teams

Need a Long-Term Team for Your Atlassian App?

Discuss your Jira app development, QA, automation, or long-term engineering requirements with TECUNIQUE.